our People
Tommy Kneale
Client services administrator
As a Client Services Administrator, Tommy provides administrative support for our Corporate Client team.
Often the first point of contact for our corporate clients, Tommy coordinates pension enrolment and review meetings, by preparing and processing the essential documentation, and manages any follow-up actions to ensure our Corporate Clients receive a slick and efficient pension enrolment and review experience.
Tommy works closely with Kirsty Duke, Client Services Manager and the wider administration team to provide seamless support. His attention to detail and proactive approach help to deliver MAC Financial’s commitment to exceptional service.
In addition to his primary responsibilities, Tommy assists with reception duties, greeting clients, telephone and mailbox enquiries, acting as a friendly, professional point of contact for clients/providers.
Areas of expertise
- Administration of corporate annual reviews
- Administration of corporate pension enrolment
- Supporting existing clients and HR contacts
- Co-ordinating IFA calendars