our People
Emma Hannay
pension trustee team leader
Emma is MAC Financial Pension Trustee’s (MFPT) Team Leader.
Since joining MAC in 2017, Emma has gained extensive experience within MAC Financial Limited and MAC Financial Pension Trustees.
As Team Leader, she oversees the day-to-day operations of the MFPT team, provides training and support to her colleagues, and ensures a high standard of service to pension scheme members. Reporting directly to Ed Walter, Director of MFPT, Emma works closely with advisers, service providers, and clients to maintain effective and efficient processes.
Emma’s responsibilities also include managing tax reporting, FATCA and CRS compliance, preparing data for Trustee Board reports, and administering investments. She ensures pension scheme records and financial requirements are up to date and supports members in navigating their pension and retirement options. Emma is dedicated to helping members understand their choices, providing clear information, and enabling informed decision-making.
Areas of expertise
- Process updates
- Training and development
- Dealing with complex queries
- FATCA & CRS reporting
- Team management