our People
Julie Shaw
Client services administrator
As a Client Services Administrator, Julie provides comprehensive banking and administration support across MAC Group.
Julie joined Mac Financial in 2024, bringing a strong and dedicated background in customer service, administration, and banking experience. Primarily, Julie is responsible for managing income and account-related issues for corporate and private clients working closely with Zoe Ellis, Head of Financial Control and Business Performance. She also provides additional support as needed with Kirsty Duke, Client Services Manager and the administration teams.
She also assists with reception duties, including welcoming clients, handling phone inquiries, and serving as a key point of contact for clients and providers, ensuring a friendly and professional experience.
Areas of expertise
- Administration of corporate annual reviews
- Administration of corporate pension enrolment
- Income and account-related queries
- Private Client Review Coordination