our People
Julie Shaw
Client services administrator
As a Client Services Administrator, Julie provides comprehensive banking and administration support across MAC Group.
An experienced administrator, Julie joined MAC Financial in 2024, bringing over a decade of customer service and banking expertise. She is responsible for managing income and account-related matters for both Corporate and Private clients, working closely with Zoe Ellis, Head of Financial Control and Business Performance.
In addition to her core responsibilities, Julie collaborates with Kirsty Duke, Client Services Manager, and the wider administration teams to provide additional support as needed. She also assists with reception duties, including welcoming clients, handling phone inquiries, and serving as a key point of contact for clients and providers, ensuring a friendly and professional experience.
Areas of expertise
- Administration of corporate annual reviews
- Administration of corporate pension enrolment
- Income and account-related queries
- Private Client Review Coordination