our People

Vicky Quilliam

pension trustee executive

As a Pension Trustee Executive, Vicky helps to administer MAC Financial Pension Trustee (MFPT) SIPP products. 

 

Often the first point of contact for MFPT clients, Vicky builds strong, trust-based relationships by providing personal and attentive service. She manages SIPP income payments, oversees transfers into the MFPT SIPP, and ensures that clients experience a thorough, efficient, and timely process.

Vicky ensures that pension scheme records and financial requirements are updated, supporting members as they navigate their pension and retirement options. She is dedicated to helping clients understand their choices by providing clear, straightforward information that enables informed decision-making.

Working closely with Emma Hannay, Pension Trustee Team Leader, and the wider team, Vicky provides seamless support. Having worked at MAC Group since 2004, Vicky has an extensive knowledge across the group, processes and of our providers and draws upon this to help deliver MFPT’s commitment to exceptional client service.

A portrait of Vicky Quilliam, standing next to the MAC logo

Areas of expertise

  • MFPT administration
  • Liaising with product providers 
  • New business applications
  • Supporting existing clients